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French Technical Administration for Tech Savvy Enthusiasts - Cork

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Job Title: French Technical Administration for Tech Savvy Enthusiasts - Cork
Contract Type: Permanent
Location: Cork
Start Date:
REF: JN -092014-1233
Contact Name:
Contact Email:
Job Published: about 1 year ago

Job Description

Job Summary
We are looking for a near native French speaker who also speaks excellent English to join the technical admin team here in Cork. The job is for a well know services provider based in Cork and it is a job where you could earn a very competitive salary of €23,000 gross per annum.

What will you do in this job?

In this job you will be offering support for both French and English business and personal customers. The job itself is split 60/40 in terms of administration and technical tasks. On the administration side you would be tasked with answering call, taking messages and passing them on to the relevant department. On the technical side you will be looking after the gathering of information, troubleshooting and the resolving of issues for various soft and hardware devices.

Who will you be working for?

Our client is an Irish owned outsourcing company that provides customer service and IT support solutions to a number of countries worldwide. They are constantly growing, and thanks to that we can offer you a job in IT Support once you speak Dutch of course.
The project that they are looking for you to be a part of is for an exciting media company where you will become a part of the Technical Administration team.

Who are we looking for?
We are looking for someone who speaks near native French and has Excellent English as you will be working within 2 teams. 3 days of the week you will be working with English technical and administration queries the other 2 days it will be with French issues. Previous technical experience and know how is definitely needed for this job and some troubleshooting experience in there would help. You have a good working knowledge of both soft and hardware devices as you will be working with technical issues. You work well with others but can also work on your own initiative, your time management skills are excellent and you have the knowhow, to know when certain cases need prioritising. You are target driven and quality focused. Lastly some previous experience in customer care and technical support would be a major plus for your application.

Where would you be working?
This particular French speaking Technical Administration job is based in beauty that is Cork, a county that is proud in supporting the GAA (Football, Hurling, Rugby) the list goes on, but the games all come action packed and full of excitement, you will find yourself loving them too. Cork is already home to a number of multilingual people, so imagine the diverse and multicultural environment that awaits you, all those amazing people that are waiting to meet you, that can go with you in exploring the beauty that is Cork.

Interview & Salary
After you have clicked apply what’s going to happen is, a quick phone screening, and then language test (French). You will be required to sit a technical test, because after all this is a Technical Administration job, lastly there will be an in-depth interview through Skype and in your final stage there will be a reference check. This is a shift work job with weekend shifts included, they will be somewhere in between 7am - 11pm, so we are looking for someone willing to work in shifts.
If you are successful you will be looking at a salary of €23,000 (gross per annum). 

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