Job DescriptionWhat is the job?
In this German Customer Service job you will be the first point of contact for the German key account customers and strategic clients for wireless internet installations. German agent will provide first class technical/operational support by handling inbound customer calls and make outbound calls as well as troubleshoot technical issues occurring e.g. with wireless internet installations. Moreover, a Customer Service agent will instruct and support channel partners, ensure technical and logistical support to the Sales staff in the assigned territories and make suggestions for improvement and optimisation for wireless internet solutions. The company you will be working for is not a big company, so that you will have to handle many tasks independently and make decisions that will directly impact company's business.
Who is our client?
Our client is a part of the American innovative giant based in California and has successfully developed its European business in Dublin, Ireland. The company is specialised on creating and placing new marketing-driven IT solutions and already owned a number of international awards for its exceptional business ideas. Who are we lookinf for? An ideal candidate for this German customer service job has a broad knowledge of wireless technology and of this industry in general. You speak German on a near native level as well as have excellent level of English and ability to work without much supervision and succeed in a dynamic working environment.
Where is this language job based?
In Dublin, this is the capital of Ireland and a very friendly and international city with around 1 million inhabitants. Our client has its office in a central part of the city near the river quay, not far from the Phoenix Park which is one of the largest walled city parks in Europe, so that you might spend time after work in a green area and still be able to access the centre with lots of pubs, shops, clubs and cultural events.
Interview process and salary
A potential German Customer Service Representative will have to come to a face-to-face interview in order to get this job in Dublin. Your salary would range between 22 and 24K gross per annum depending on your experience. Do not miss your chance to get this new job in an innovative company and apply today! Location Dublin, Ireland