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German speaking customer support agent needed for FMCG industry

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Job Title: German speaking customer support agent needed for FMCG industry
Contract Type: Permanent
Location: Dublin
Start Date:
REF: JN -022015-1700
Contact Name:
Contact Email:
Job Published: over 1 year ago

Job Description

What is the job?
If you are looking for a German speaking customer support job in a large contact centre with 200 colleagues stop reading now. The German speaking customer support job we are looking to fill requires someone that can work in a small office with a no call script or 100’s of policies and procedures. You are part of a small team and responsible for dealing with corporate German clients that place orders on a daily or weekly basis with you. You will deal with the order processing, issueing invoices and liaise with logistics companies to ensure deadlines are met. As your job will be in the food industry you will deal with best before dates etc so working fast and with deadlines is part of the job.

Who is our client?
Our client is an Irish company operating in Europe, North and South America. They are active in the FMCG industry and employ well over 1500 people worldwide. They have a large presence in Dublin and employ more than 300 people there. As they support the European market from Dublin a number of multilingual employees are based in Dublin.

Who are we looking for?
If you want this German speaking customer support job you need to be near native, have previous customer support experience gained in an office or contact centre environment. Furthermore you are willing to commute to Dublin North. As our client operates in the FMCG sector things will move fast so you are a quick learner and not afraid of deadlines.

Where is this language job based?
Our client is based in Dublin North and is easy accessible by car. As they are based on the outskirts of Dublin this vacancy will suit someone who is looking for a job in Dublin-North or happy to move for work.

Interview process and salary
If you want this German speaking job in Dublin you will have to attend 2 face to face interviews in Dublin. The 1st round will be with your potential future manager and a 2nd round will be with senior management. Our client offers discounted health care after probation and discount on company products. The salary on offer is depending on experience and will be around
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