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German Support Analyst - Krakow

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Job Title: German Support Analyst - Krakow
Contract Type: Permanent
Location: Krakow
Industry:
Salary:
Start Date:
Duration:
REF: JN -022016-1937
Contact Name:
Contact Email:
Job Published: 6 months ago

Job Description

Job Summary: 
For this German Support Analyst job – we are looking for someone with a keen eye and a love of working with technology. You will be immersed into the technical world on a daily basis, helping those with particular products solve their issues. Krakow is where this German Job is based and is a great up and coming city to work in. For this German Support Analyst job you can also expect to earn up to 10,000 zloty gross per month. Keep reading & click apply today.

What will you do in this job?
As the Next German Support Analyst it will be your job to provide IT Support for certain products, work with the escalation team on trying to resolve customer’s issues in a timely manner. For particular issues where the solution is missing or hard to find, it will be your job to make sure that the information is passed on accordingly to other Support Analysts and the floor manager. 

Who will you be working for?
Our client is a business solutions provider based in Krakow and is gradually expanding in the EU. With employing over 500 people and winning awards based on their good service, they are currently looking for German speaking Support analysts to aid them in their expansion. Our client prides themselves and is well known for encouraging their employees to grow, supporting innovation and restricting their employees to a rigid job description.

Who are we looking for?
For this Support Analyst job we are looking for you to have a near native level of German and a good level of English to go along with that. You will need to have previous experience in Customer Service and/or IT Support.  You know your way around HTML, Javascript, XML etc. You enjoy working with technology and helping those who find it more difficult to understand. You have excellent communication skills and a thirst for knowledge of the area of IT as it is ever changing and you want to stay up to date. 
 
Where would you be working?
If you like the look of this German speaking Support Analyst job how does working in a city of an up and coming country who is known for its friendly atmosphere. Krakow is where you would be working, where there are excellent public services, its beauty, and outdoor activities. After a hard day of working in IT Support department, Krakow has all you need to unwind and get ready for the next action packed day.

Interview & Salary
The interview process for this German speaking Support Analyst has a number of stages, i.e. phone interview, a face-to-face interview that is only for those currently in Krakow but not if you are applying from abroad and a technical evaluation to test your IT skills.
Your salary is dependent on the experience you bring to this IT support job. However there are a number of benefits such as life insurance and leisure vouchers etc. and there is also relocation support that if needed can be supplied For this German IT Job, you can expect to earn around 10,000 Zloty gross per month.

If you like how this German Support Analyst job sounds why not register and apply today? 


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