Job DescriptionJob Summary
Live & work in Limerick - The birth place of Ireland's very own President - Michael D. Higgins.
We have a brand new German Speaking Technical Support Engineer Job right here in the heart of Limerick City - All you need to bring is your top notch Technical Skills & Experience & your good knowhow of windows systems and Linux. For more - Keep reading & don't forget to Apply with your CV in English.
What will you do in this job?
As a technical support engineer, you will be working between tier 1-3 technical support. Here you will help all customers resolve any software and/or hardware issues they may be having via phone and email. Issues that you will be dealing with will be rather complex customer issues so it is important that you have at least 1 years Technical Support Experience. You will also be dealing with any escalated issues and follow certain protocols in order to achieve a resolution.
You get the chance to mentor your fellow German speaking junior technical support engineers, which is a great opportunity for you to share all of your tricks of the trade. Last but not least you will have to work towards achieving internal projects and targets.
Who will you be working for?
With offices in a number of amazing locations across the USA, Europe, Asia and more. Our client is a big player in the technical server game. They are seen as an innovation leader in their field, which would make this an extremely exciting company to work for. All you need to do is click Apply today & You never know Limerick could be your next new home.
Who are we looking for?
For this Technical Support Engineer Job we are looking for near native German Speakers who also have a good level of English. You have a Bachelors degree in IT or the relevant amount of experience in the field. You will need a minimum of 1 years IT Support Experience and windows systems and it would be great if you had expereince in working with Linux.
It is important to note that you will be dealing with customers that have a varying understanding of technical issues, so you will need to be able to relay information to them in a way that they can understand.
Where would you be working?
Fancy living in the birth place of Ireland's President - Micheal D. Higgins himself? Limerick is where you would be working a popular city in Ireland that isn't all that far from Dublin, Cork and Kerry. Limerick is actually home to a number of other famous faces - But we'll let you find out who yourself. The city itself may be small but you can rest assured that it has all you will need. There are a number o international companies choosing to invest in Limerick so you can expect a warm and welcoming multicultural environment when you get there.
Interview & Salary
You can expect to sit a phone/Skype interview and if successful there will be a technical test - to test your abilities and then a face-to-face with the hiring manager. In terms of salary this can depend on the level of experience you can bring to the job - Salary can range between €30,000 -€35,000+ (depending on experience).