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Norwegian and/or Swedish Customer Service Representative for High Tech Gadget Comp - Belfast

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Job Title: Norwegian and/or Swedish Customer Service Representative for High Tech Gadget Comp - Belfast
Contract Type: Permanent
Location: Belfast
Industry:
Salary:
Start Date:
Duration:
REF: JN -092014-549
Contact Name:
Contact Email:
Job Published: 12 months ago

Job Description

Job Summary
Do you enjoy keeping up to date with the latest Tech Gadgets? Would you like to help others understand them and work with them in an easier way? Why not check out this Norwegian and/or Swedish Customer Service Representative Job in Belfast? This is a job where you can earn £15,000 gross per annum and receive amazing benefits.

What will you do in this job?
As a customer service representative it will be your job to provide support to customers who have issues and/or queries about their orders via the phone. We are looking for someone who can explain things easily to customers in regards to technical issues, billing, shipping and e-commerce. It will be your responsibility to keep yourself up to date on our client’s products and services in order for you to deliver the best customer service possible. For this Customer Service Representative Job we are looking for someone who wouldn’t mind working in rotational shifts and that you don’t mind the odd night and weekend shift. 

Who will you be working for?
Our client nearly 15 years established now, employing over 600 employees in the UK and Belfast, Northern Ireland is a technology and services provider. With this particular client looking for a number of language speakers they are currently looking for Norwegian and/or Swedish speakers to fill the position of Customer Service Representative in Belfast. With quirky benefits offered such as a weekly snack and getting you birthday off of work this client knows how to treat their employees well.
The project that you will be working on in this Norwegian and/or Swedish speaking Customer Service Representative is where you strive to deliver a high standard of customer service for those looking to travel.

Who are we looking for?
For this Norwegian and/or Swedish customer service representative job we are looking for someone who has a near native level in either Norwegian and/or Swedish and with that you have a good level of English. You communication levels in both languages is excellent. You have a degree and preferably have previous experience in Customer Service where you would have gained a good working knowledge of using a CRM system when you would have logged customer queries. You are a good decision maker and have excellent attention to detail as well as being a good listener.

Where would you be working?
Belfast is where you will be working, Belfast is in Northern Ireland and is a city bursting with life, where the locals are great craic (fun), there are plenty of bars and restaurant’s to socialise and you will always have amazing things to do and see with the likes of Giants Causeway, the Titanic Museum and its beautiful views.

Interview & Salary 
The interview process for this Norwegian and/or Swedish speaking Customer Service Representative Job involves a number of stages, such as passing a number of screening interviews, and an online assessment from our client.

If you are successful you will offered a yearly salary of £15,000 (gross) along with great benefits such as a possible bonus upon meeting targets. There also a relocation package on offer for those that will need it i.e. flights over and the first few days of accommodation covered. For this Norwegian and/or Swedish speaking job you will be working on a rotational shift pattern from Monday – Sunday 8am -9pm, where you will required to work 5 out of 7 days on a rotational shift basis.
If you have any questions about this Norwegian and/or Swedish Speaking Customer Service Representative job please do not hesitate to contact us on +353 15 24 24 20.

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