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Dutch B2B Customer Service Gütersloh


Dutch B2B Customer Service Gütersloh


We are looking for near native Dutch speakers with a good level of English (excellent communication skills) who have previous customer service/order management experience. If you do have between 6-12 months customer service experience and you are looking for the next step into the B2B sector – Gütersloh, Germany is the place to be so keep reading for more.


Your Tasks:

  • Work closely with clients over the phone and via email
  • Help clients with any queries and/or issues they may be having with regards to their orders and payments.
  • Work closely with the logistics team in order to answer particular questions on delivery times of client’s goods.
  • You will get a chance to work with various account managers, helping them prepare their offerings for their clients abroad


Our Client:

Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany.

With this client, you will certainly have a chance to grow your career and experience a truly multilingual office.


Main Requirements:

You will need the following to qualify for this B2B Customer Service job:

  • Near-native Dutch
  • Good English or German
  • Excellent communication skills (written & verbal)
  • 6-12 customer service experience (Admin experience is ok too)
  • Extremely customer focussed
  • Inner drive & passion for success
  • Good MS Office skills
  • Team player


Where is the job located?

Gütersloh, Germany – The city is considered as the media and technology centre in Germany – represented by many picturesque parks and gardens dotted throughout the city. Gütersloh is often referred to as ‘’Little Nazareth’’ within Europe due to its historical background. Gütersloh is less than 1 hour away from major international airports so you are never too far from a mini getaway


Interview & salary:

The interview process will include a language test (Dutch) and if successful, you will either have a phone interview with the client or you will be invited for a face-to-face interview here in Gütersloh, Germany – your flight over will be reimbursed (up to €300).

With regards to salary, you can expect to earn €29,580 gross per annum and this is joined with a Christmas and birthday bonus. There is a good relocation package of 4 weeks paid accommodation in a hotel.

Keywords: Dutch Customer Service, B2B Customer Service, Dutch speaking job, Order Management, Dutch jobs Germany, Dutch jobs abroad