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Dutch Customer Care Agent - Brno

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Job Title: Dutch Customer Care Agent - Brno
Contract Type: Permanent
Location: Brno
Industry:
Salary: 36,000 gross per month + Relocation Package
Start Date:
Duration:
REF: 35230
Contact Name: Kellie Anne Molloy
Contact Email: kellieanne@careertrotter.eu
Job Veröffentlicht: 2 months ago

Job Description

Dutch Customer Care Agent - Brno

 

Dutch speaking customer care representative wanted here for a market leader in Brno, the Czech Republic. All you need is a minimum of 12 months of customer care experience (IT Support experience is a plus) and excellent communication skills.

Mix it up and deal with those in both the B2B and B2C sector today.

 

Your Tasks:

  • You will be responsible for dealing with both the B2B and B2C clients via both phone or email.
  • In support of clients, you will need to offer product support and training in order for them to gain a better understanding and return on investment.
  • You will also be dealing with invoice queries and finance issues on top of other customer care tasks.

 

Our Client:
Work for a true market leader here in Brno, Czech Republic – Our client really came to fruition in the early 2000’s thanks to their superior product offerings and constant innovation. It is due to this dedicated growth that they are the #1 place to go for B2B and B2C clients across Europe!

 

Main Requirements:
You will need the following to qualify for this job:

  • Near native level of Dutch
  • Near native level of English
  • Excellent communication skills (written & verbal)
  • You have a proven track record in dealing with Dutch speaking customers.
  • 1 year’s customer care experience
  • IT Support Experience would be highly beneficial
  • You are comfortable in dealing with both B2B & B2C customers
  • Genuine about living and working in Brno

 

Where is the job located?
Brno – the Czech Republic Be drawn in by the charms of the Czech Republic’s 2nd largest city – Overlooking by many for Prague but Brno has just as much to offer – talk to us today to learn more.

 

Interview & Salary:

Our client is unbelievably flexible for you – first, you will be invited for a phone interview and if successful you will be invited for an in-depth Skype interview.

Salary: You can expect to earn 38,000 Czech Koruna gross per month and there is a relocation package of (2 options to choose from).

 

Keywords: Dutch Customer Service, Dutch Customer Support, Dutch Jobs Czech Republic, Dutch Job Brno, Dutch Customer Care, Work in Brno, Working Abroad


 

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