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Dutch Customer Service Administrator – Frankfurt

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Job Title: Dutch Customer Service Administrator – Frankfurt
Contract Type: Permanent
Location: Frankfurt a.M.
Start Date:
REF: JN -082018-2732
Contact Name:
Contact Email:
Job Veröffentlicht: 10 months ago

Job Description

Dutch Customer Service Administrator wanted here in Frankfurt, Germany. Have excellent communication skills (written & verbal) in Dutch & English & genuinely interested living and working in Frankfurt for €30,000 - €32,000 gross per annum then keep reading & don’t forget to apply.

Your Tasks:

  • You will be the first point of contact for clients and suppliers via email and phone.
  • You will be responsible for maintaining the customer database, order & delivery management and processing complaints. 
  • Throughout each process, you will work towards delivering the best service possible in order to maintain great relationships. 

Our Client: 
Work for a leading player in the data related solutions sector – Helping companies that vary in size – our client is currently based in several locations around Germany and looking to grow the team here in Frankfurt. 

Main Requirements:
You will need the following skills in order to qualify for this job:

  • Near native Dutch
  • Good level of English 
  • Excellent communication skills (written & verbal)
  • Previous customer service and/or IT Support would be a big plus 
  • Target driven 
  • Customer focused 
  • OK with working the odd night shift 

Where is this job located?
Frankfurt, Germany –
Work in the largest city in the German state of Hesse and the fifth largest city on all of Germany. Frankfurt is a prime location within Germany and Europe – as it is a major air, rail and highway transport hub. Live and work in a beautiful city full of art, culture, food and excitement.

Interview & Salary:
The interview process here is quite straightforward, you will first have a phone interview with the recruiter and if successful you will be invited for a face-to-face interview here in Frankfurt with the hiring manager. 
 Salary: You can expect to earn between €30,000 - €32,000 gross per annum and there is 20% commission to add here. There are company benefits – but you need to apply to find out what they are of course. 

Keywords: Dutch jobs Germany, Dutch jobs Frankfurt, Werken in Duitsland, Dutch Admin job, Dutch Customer Service

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