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Dutch Customer Service Representative – Stuttgart 

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Job Title: Dutch Customer Service Representative – Stuttgart 
Contract Type: Permanent
Location: Stuttgart
Start Date:
REF: JN -052016-2028
Contact Name:
Contact Email:
Job Veröffentlicht: 11 months ago

Job Description

Dutch Customer Service Representative for large Nordic Manufacturer here in Stuttgart – Previous office experience is needed (1-2 years) and if you have customer service experience that would be a big plus for your application. 
Please keep in mind, our client is looking more for a personality fit than experience here, so this is a great opportunity for those looking to kick-start their career or possibly those looking for a career change. 

Your Tasks:

  • You will be aiding customers via phone and email with any issues or queries on the company’s products. 
  • While helping customers, you will need to document the issue/query in the company CRM system and the resolution offered to help with future quality checks and training purposes. 
  • You will be tasked with monitoring customer payments of goods as well as working closely with the finance department. 
  • You will need to keep yourself up to date on all of the products offered by the company so with each customer interaction you are knowledgeable and can help 100%.

Our Client: 
Work for an international Nordic Manufacturer that specialises in the infant industry. With over 100 years behind them, they are proudly seen as the market leaders.  

Main Requirements:
You will need the following skills in order to qualify for this job:

  • Near native Dutch
  • Good level of English 
  • Excellent communication skills (written & verbal)
  • Previous office experience is needed (1-2 years)
  • Customer Service Experience would be a big plus 
  • MS Office skills 
  • Team player 
  • Genuine interest in living & working in Stuttgart 

Where is this job located?
Stuttgart – Germany –
The German city well-known as the home to Mercedes-Benz and Porsche. Of course, if you are not a car lover there is plenty to behold for the nature lovers in Stuttgart’s Botanical garden – Wilhelma. 

Interview & Salary:
Interview wise you will first have a quick phone interview with the team manager and if successful, you will be invited over for a one-day trial – to give you a good idea of what you general day-to-day will look like. 
Your travel costs to Stuttgart will not be reimbursed so we are looking for someone who is genuine about living and work here. 
Salary: You can expect to earn €30,000 gross per annum along with a 10% yearly bonus (dependant on your performance)

Keywords: Dutch Customer Service, Dutch jobs Germany, Dutch customer service jobs, Dutch jobs Stuttgart, Werken in Duitsland 

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