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Dutch Customer Service Rep in the Toursim Secotr - Amsterdam

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Job Title: Dutch Customer Service Rep in the Toursim Secotr - Amsterdam
Contract Type: Permanent
Location: Amsterdam
Start Date:
REF: JN -012019-2837
Contact Name:
Contact Email:
Job Veröffentlicht: over 1 year ago

Job Description

Dutch speaking customer service representative wanted here in Amsterdam for an international brand within the Tourism sector. We are looking for highly energetic and motivated Dutch speakers with 6-12 months of customer service experience in the  Dutch Capital.  

Your Tasks:
  • You will be responsible for incoming calls and emails - dealing with both queries and issues. 
  • With each query/issue/complaint you will deal with them in a calm and professional manner.
  • You will work with your team in order to hit targets.
Our Client:
Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Amsterdam.

Main Requirements: 
You will need the following in order to qualify for this job:
  • Near native Dutch
  • Good level of English
  • Excellent communication skills (written & verbal) 
  • 6-12 months experience in customer support (preferably in a call centre)
  • A strong interest in the tourism sector  
  • Excellent computer skills 
  • Good typing skills 
  • Customer focused 
  • Outgoing & motivated 
  • You are currently based in Amsterdam – as there is no relocation package

Where is the job located? 
Amsterdam – the Netherlands –
The cultural capital city of the Netherlands that has several well-known and not so well-known attractions. Amsterdam is an amazing city for anyone looking to live in a truly multilingual city right in the heart of Europe, 

Interview & Salary: 
You will be sent a language test (Dutch), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. 
With a competitive salary,  a number of great company benefits (life assurance & health plan) this is a company you will want to grow with.

Keywords: Dutch klantenservice, Dutch Customer Service, Dutch Customer Support, Dutch jobs Amsterdam, Dutch Jobs Netherlands.
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