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Dutch Customer Support - Berlin

Description

Dutch Customer Support - Berlin

 

Dutch Customer Support Representative wanted for a great growing team here in Berlin, Germany with a reputable and trustworthy client of ours. All you need is a near native level of both Dutch and English as well as a minimum of 6-12 months customer support experience.

 

Your Tasks:

  • You will be taking inbound calls and emails from a customer with regards to any damage and/or accidents that occur with the products provided by the company.
  • You will need to be able to act fast & be quick on your feet in order to take in vast amounts of information from customers & to determine the next step in the support process.
  • You will be in regular contact with various departments such as insurance, repairs and appraisals etc.
  • You will be required to take note of all the information from customers in order to document it within the company database.

 

Our Client:

Work for an experienced and trusted global organisation with over 100-years’ experience in the rental game. Established in Germany and now expanding further within Europe – join the team today to help them do so.

 

Main Requirements:

You will need the following to qualify for this job:

  • Near native level of Dutch
  • Good level of English
  • Excellent communication skills (especially written skills)
  • 6 -12 months Customer Support Experience
  • Previous experience in the insurance sector would be a big plus for your application.
  • Customer Focussed
  • Comfortable with a fast-paced environment
  • Good Computer Skills
  • Good MS Office Skills

 

Where is the job located?

Germany’s capital – Berlin – with lots to offer: a big art scene, great nightlife and beautiful modern architecture. Berlin is the place to be & you will love every second of it.

 

Interview & Salary:

The interview process involves 2 phone/Skype interviews and a language check (Dutch). If successful, you will receive a job offer and start off with 3 weeks of training before diving in.

Salary: You can earn between €2040 - 2265 gross per month depending on your performance.



Keywords: Dutch Jobs Berlin, Dutch Customer Support Jobs, Dutch Customer Service, Dutch Jobs Germany