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Dutch Service Desk Analyst - Frankfurt

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Job Title: Dutch Service Desk Analyst - Frankfurt
Contract Type: Permanent
Location: Frankfurt
Industry:
Salary: €34k - 42k per year + 10% yearly bonus
Start Date:
Duration:
REF: 35201
Contact Name: Kellie Anne Molloy
Contact Email: kellieanne@careertrotter.eu
Job Veröffentlicht: 5 months ago

Job Description

Dutch Service Desk Analyst - Frankfurt

Dutch Service Desk Analyst wanted here in Frankfurt, Germany. Have excellent communication skills (written & verbal) in Dutch & English, 2 years customer service experience in a technical environment & genuinely interested living and working in Frankfurt for €34,000 - €42,000 gross per annum along with a 10% yearly bonus. Talk to us today!

Your Tasks:

  • You will be the first point of contact for clients and suppliers via email and phone and live chat.
  • Provide support with requests, inquiries, troubleshooting etc
  • You will be responsible for maintaining the customer database, order & delivery management and processing complaints.
  • Throughout each process, you will work towards delivering the best service possible in order to maintain great relationships.

Our Client:
Work for a leading player in the data related solutions sector – Helping companies that vary in size – our client is currently based in several locations around Germany and looking to grow the team here in Frankfurt.

Main Requirements:
You will need the following skills in order to qualify for this job:

  • Near native Dutch
  • Good level of English
  • Excellent communication skills (written & verbal)
  • 2 years previous Customer Service (Ideally within the technical environment)
  • Previous B2B Experience
  • Target driven
  • Customer-focused
  • OK with working in shifts

Where is this job located?
Frankfurt, Germany Work in the largest city in the German state of Hesse and the fifth-largest city in all of Germany. Frankfurt is a prime location within Germany and Europe – as it is a major air, rail and highway transport hub. Live and work in a beautiful city full of art, culture, food and excitement.

Interview & Salary:
The interview process here is quite straightforward:

  1. Phone Interview with a recruiter
  2. Face-to-face interview with the hiring manager.


Salary: You can expect to earn between €34,000 - €42,000 gross per annum and there is a 10% yearly bonus to add here. There are company benefits – but you need to apply to find out what they are of course.

 

Keywords: Working Abroad, Work in Frankfurt, Dutch jobs Germany, Dutch jobs Frankfurt, Werken in Duitsland, Dutch Tech Jobs, Dutch service desk analyst

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