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French + Dutch Customer Support in the Finance Sector

Description

French speakers with B1 level of Dutch are wanted here in Berlin to join the growing team of Customer Support Agents.
This is a great opportunity for those just entering the workforce or perhaps those who want a change of pace in their career as there is no previous experience needed (it would be a plus). 
With full training provided, a confirmed start date of November 1st this year and no weekend work – this is the ideal job for someone looking to break in the world of numbers and live in the capital of all capitals – Berlin!


Your Tasks:
  • You will be looking after the creation and handling (chasing) of invoices. 
  • Looking after payments & collections.
  • Following an ISO9001 Quality control.
  • Dealing with account receivables questions via phone and email.
  • Work on back-office related tasks with regards to accounts receivables/collections.

Our Client:
Work & grow with an amazing international outsourcing giant here in Berlin, Germany. Our client has a number of office location in Europe and many are based in Germany. With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. 

Main Requirements:
You will need the following to qualify for this Collections job:
  • Near Native French
  • B1 level of Dutch (Comfortable in reading, writing & speaking Dutch internally)
  • Good English 
  • Excellent communication skills (written & verbal) 
  • Experience is a plus but none is needed (full training will be provided)
  • Works well under pressure 
  • Customer Focussed 
  • Excellent Listening skills 
  • Strong Empathy skills 
  • Attention to detail 

Where is the job located?
Germany’s capital – Berlin –
with lots to offer: a big art scene, great nightlife and beautiful modern architecture. Berlin is the place to be & you will love every second of it. 

Interview & Salary: 
First, the interview will begin with a phone interview where you will speak with the recruiter, secondly, there will be a language test (French and Dutch). Lastly you will be invited for a face-to-face interview with the team manager here in Berlin.  
With regard to salary, you can expect to earn €1,906 gross per month. There is a yearly bonus based on your performance of 8% and based on company success of 100% basic monthly salary. 
 There is also a relocation package for those living outside of Germany (7-night paid accommodation).

Keywords: French jobs Berlin, French Speaking job, travailler à berlin, account receivables, finance, customer support