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German Customer Relations Consultant - Düsseldorf

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Job Title: German Customer Relations Consultant - Düsseldorf
Contract Type: Permanent
Location: Dusseldorf
Start Date:
REF: JN -042019-2910
Contact Name:
Contact Email:
Job Veröffentlicht: about 1 year ago

Job Description

Düsseldorf Calls – Will you Answer?
German Customer Relations Consultant wanted here in Düsseldorf, Germany with a strong international team that operates throughout Europe!
Earn €30,000 gross per annum in a highly affordable city, grow your career & love every second of it!

Your Tasks: 
  • Communicate regularly with clients over the phone
  • Negotiate lease agreements via both inbound and outbound calls
  • Escalate any unresolved issues – keeping in line with the company’s policies and procedures.
  • Work closely with various departments to ensure that the correct documents are used within each process.
  • Data entry and/or quality control
  • Engage in occasional meetings, training and team events.

Our Client:
Based in Düsseldorf, Germany,
 our client is a big player in the Business Services Industry: with over 15 years’ experience in the sector & internationally known. With office locations in over 11 countries, working in near 10 languages, you can truly experience a multilingual environment. 

Main Requirements:
You will need the following to qualify for this job:
  • Near-native German
  • Good English 
  • Excellent Communication skills (written & verbal)
  • Data entry/Quality control experience would be a plus
  • Customer Service experience is a strong plus
  • Strong attention to detail

Where is the job located?
Düsseldorf – Germany –
Work in the capital of the North Rhine Westphalia state of Germany. Düsseldorf is one of Germany’s most prestigious industrial and financial centres with affordable housing, a vast variety of multicultural individuals accompanied with a great modern lifestyle.

Interview Process & Salary:
The interview process will include 3 rounds: 1 interview with the HR Manager, 2 with your potential manager here in Düsseldorf and 3 with the Location Manager. 

Salary: €30,000 gross per annum.
Keywords: German Jobs Düsseldorf, Arbeiten in Düsseldorf, Customer Relations Officer, Customer Relations Representative 
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