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German Customer Service (Betting Industry) - Malta


German customer service representative wanted for fast-growing online gaming company here in Malta 
We’re looking for a near native German speaker with a minimum of 6-12 months of customer service experience (it would be great if you had casino/online gaming experience too). This is a job where you will be working in shifts – OK with this? Apply today!

Your Tasks:
  • You will be responsible for helping online customers via phone, email and online chat – keeping an eye on the fact that you will need to resolve issues within a certain time period. 
  • You will look after handling and troubleshooting of accounts.
  • You will escalate issues when needed to level 2 support.
  • You will need to keep yourself up to date with all client offerings in order to deliver superior customer support 

Our Client: 
Work for an international organisation that specialises in helping those who wish to play online gaming and betting at home much easier. This is a company that is looking to grow their standing in the DACH region and 
their customer service team is growing here in Malta. 

Main Requirements:
You will need the following skills in order to qualify for this job:
  • Near native German
  • Good level of English 
  • Excellent communication skills (written & verbal)
  • 6 months minimum customer service experience 
  • Customer focussed 
  • Outgoing & bubbly personality 
  • Friendly & Patient 

Where is this job located?
Malta - Live & work in here while you fall in love with the comino, the Azure Window and the Blue Lagoon -  all sites to behold and see on a daily basis. Malta is the dream destination for those looking to get away to a warmer climate here in Europe. 

Interview & Salary:
The interview process involves a quick language test (German) a phone interview and lastly, an interview via Skype. 
Salary: Your salary is dependant on your level of skills and experience.  

Keywords: German Customer Service, German Betting Customer Service, German online gaming, German jobs Malta, Arbeiten auf Malta