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German Customer Service Experience Specialist - Dublin


German Customer Service Experience Specialist - Dublin

German speaking Customer Service experience Specialist wanted here in Dublin, Ireland for an exciting online platform focusing in on the health and fitness of its users.
We’re looking for 6-12 months customer service experience, a near native level of German and a genuine interest in living and working in Dublin.

Your Tasks:

  • Assisting clients via email and online chat with their queries/issues/complaints - keeping in mind that you won't be working over the phone.
  • Advise customers on the best products to purchase in order to create the best customer experience possible,
  • Identify and report on any app issues - escalate these issues where necessary
  • Provide feedback where necessary on actions to be taken to improve team productivity and performance.

Our Client:
Work for an International Irish Outsourcing company that makes some serious headway. Reaching for the stars is the only way they know how to grow, and they want you to join the team. They have project-based teams and the project they want you for is within the online payment and billing sector here in Dublin.

Main Requirements:
You will need the following to qualify for this Job:

  • Near native German
  • Good level of English
  • Excellent communication skills (written & verbal)
  • 6-12 months customer service experience
  • Positive attitude
  • Customer focussed
  • Team player
  • Fast learner
  • Ok with working in shifts

Where is the job located?
Dublin city centre – Ireland Live and work in Dublin the booming capital of wee old Ireland. Fall in love with this multicultural city and all it has to offer. Whether you walk down the River Liffey or jog around Stephens Green – Dublin has what you need.

Interview & Salary:
First, you will have a quick phone call with a recruiter, be asked to complete a language test (German) and once successful you will then be invited for a Skype interview with the hiring manager and finally, there will be a background check.
Salary: You can expect to earn €30,000 gross per year along with a relocation package of 2 weeks paid accommodation and a sign-on bonus of up €1,000 -  you in your first year you can expect to earn up to €31,000. 

Keywords: German Customer Service, German Customer Service Specialist, German Customer Service Jobs Dublin, Arbeiten in Dublin