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German Online Support Agent - Dublin

Description

German Online Support Agent wanted for sporting sector team here in Dublin, Ireland. 
This is a great opportunity for those with a strong interest in the sporting sector. Work with a client who’s the highest priority is customer satisfaction here in Dublin. All you need is a near native level of German, a good level of English (excellent communication). 
This is the perfect chance for those interested in getting away from the phones as you will be working on email and social media support. 

Your Tasks:
  • You will be responsible for helping customers via social media and email – understanding their needs and detailing the client’s products that would best suit their needs.
  • You will be logging detailed information into the company database in order to help with future training sessions and increasing customer satisfaction.  

Our Client:
Work for the worlds #1 customer experience driven outsourcing giant here in North Dublin, Ireland. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Dublin.

Main Requirements: 
You will need the following in order to qualify for this job:
  • Near native German
  • Good level of English
  • Excellent communication skills (written & verbal
  • 1-year customer service call centre experience Customer Focussed 
  • Good computer skills 
  • Strong multitasking skills 
  • Highly motivated 
  • An interest in the sporting industry would be beneficial.

Where is the job located? 
Dublin – Ireland.
Work in Irelands buzzing capital – a city that can’t wait to be explored. You will be surrounded with a rich history, a multitude of exciting cultures and an amazing social life. 

Interview & Salary: 
You will be sent a language test (German), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. 
With a competitive salary and performance-based bonuses, there are a number of great company benefits (life assurance & health plan).


Keywords: German Jobs Ireland, German Customer Service Job, German Customer Service Representative