German Customer Service Manager wanted for one of the worlds market leaders here in their Brno office in the Czech Republic.
We are looking for you to have a strong background in Management with the customer service environment. Sound like something you would be interested in for 90,000 CZK gross per month. Talk to us today!
- Lead & manage a between 3-5 team leaders along with up to 40 customer service specialists who will support the DACH Market.
- Support your team to hit their targets but individual and team targets on a weekly, monthly and yearly basis.
- Inspire and motivate your team through recognition and celebration of accomplishments.
- Regularly evaluate the overall growth and progression of the team and keep an eye out for areas of improvement.
Work for a true market leader here in Brno, Czech Republic – Our client really came to fruition in the early 2000’s thanks to their superior product offerings and constant innovation. It is due to this dedicated growth that they are the #1 place to go for B2B and B2C clients across Europe!
You will need the following to qualify for this job:
- Near native level of German
- Near native level of English
- Excellent communication skills (written & verbal)
- 1-2 years Customer Service Experience
- 2-3 years Management experience (ideally within Customer Service/Customer Experience)
- Excellent negotiation and interpersonal skills
- Strong level of Initiative
- Good understanding of reporting, acting on statistics for team progression
Where is the job located?
Brno – the Czech Republic – Be drawn in by the charms of the Czech Republic’s 2nd largest city – Overlooking by many for Prague but Brno has just as much to offer – talk to us today to learn more.
Interview & Salary:
Our client is unbelievably flexible for you – first, you will be invited for a phone interview and if successful you will be invited for an in-depth Skype interview.
Salary: You can expect to earn 90,000 Czech Koruna gross per month and there is a relocation package of (2 options to choose from).
Keywords: Customer Service Manager, Customer Success Manager, Customer Experience Manager, German Customer Service Manager, German Jobs Brno, German jobs Czech Republic