DescriptionGerman speaking Tech Support Agent wanted in Galway, Ireland for international medical/healthcare manufacturer. We’re looking for a near native German speaker with a good level of English and strong attention to detail to join the growing team here in Galway.
Live and work in a beautiful city that has all the offering of a big city but a small town feel.
- You will take incoming calls and emails from customers with issues/queries/problem and help them in a timely and professional manner.
- Provide 1st level Tech Support with regards to troubleshooting customer issues and complaints.
- You will document all complaints and questions within the company database for future training and quality.
- Review, prioritise and manage group mailboxes to ensure all inquiries, questions and complaints have been received and action taking place.
Work for a global manufacturer with the medical/healthcare industry here in Galway, Ireland.
With over 100 years in the business and near 100,000 employees across the globe, this is certainly a company you will want to work with.
You will need the following in order to qualify for this job:
- Near native German
- Good level of English
- Excellent communication skills (written & verbal)
- Bachelor’s degree in Computer Science (or equivalent)
- 1 years of customer service/tech support experience
- Excellent MS Office skills
- Work well with deadline and targets
- Strong attention to detail
- Critical thinker
Where is the job located?
Galway! The beautiful west of Ireland – All the benefits of a big city with the feel of a small town. Galway has just as much to offer as Dublin, but you won’t feel lost in this friendly city. A big meeting place here is Eyre square, which is surrounded by traditional Irish pubs, shopping centres, café’s, restaurants and more.
Interview & Salary:
There will be a phone/Skype interview with a recruiter and if you are successful you will be invited for a face-to-face interview with the hiring manager here in Athlone.
Salary: You will earn between €30,000 - €35,000 gross per annum and if needed there is a relocation package where your flight over to Ireland will be reimbursed and there is paid accommodation.
Keywords: German Tech Support, German Technical Support, German IT Support, German Jobs Ireland, German Jobs Galway