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German Tech Support Representative - Amsterdam

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Job Title: German Tech Support Representative - Amsterdam
Contract Type: Permanent
Location: Amsterdam
Industry:
Salary: Market related
Start Date:
Duration:
REF: 33489
Contact Name: Kellie Anne Molloy
Contact Email: kellieanne@careertrotter.eu
Job Veröffentlicht: 3 months ago

Job Description

German Tech Support Representative – Amsterdam  

 

German Tech Support Representative wanted here in international outsourcing giant in Amsterdam, the Netherlands.  We're looking for you to have an affinity for IT and a minimum of 2 years tech support experience. Come work for a company where 80% of promotions come from the internal team – this is truly a company you can grow with.



Your Tasks:

  • You will be responsible for tackling and resolving technical issues via phone, email and possibly online chat.
  • You will strive for a positive attitude with customers and reach a successful outcome.
  • When needed you will escalate tech issues to tier 2 tech support in a timely manner, follow up and schedule call-backs to ensure total customer service satisfaction.

 

Our Client:

Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come from the internal team. Amazing teams, company benefits and employer right here in Amsterdam.

 

Main Requirements:

You will need the following in order to qualify for this job:

  • Near native German
  • Good level of English
  • Excellent communication skills (written & verbal)
  • 2 years of Tech Support experience needed
  • Comfortable with troubleshooting in a multitude of environments
  • Strong interest in all things technical
  • Sympathetic to customers various technical understanding
  • Good PC Skills
  • You are currently based in Amsterdam – as there is no relocation package

 

Where is the job located?

Amsterdam – the Netherlands – The cultural capital city of the Netherlands that has several well-known and not so well-known attractions. Amsterdam is an amazing city for anyone looking to live in a truly multilingual city right in the heart of Europe,

 

Interview & Salary:

You will be sent a language test (German), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview.

The is a competitive salary that is accompanied by a number of great company benefits (life assurance & health plan) this is a company you will want to grow with.



Keywords: German Tech Support, German jobs Amsterdam, Arbeiten in Amsterdam, German tech support jobs



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