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Italian Customer Service Representative - Gütersloh

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Job Title: Italian Customer Service Representative - Gütersloh
Contract Type: Permanent
Location: Gütersloh
Industry:
Salary: €1,800 - €2,064 gross per month + Relocation Package
Start Date:
Duration:
REF: 34022
Contact Name: Kellie Anne Molloy
Contact Email: kellieanne@careertrotter.eu
Job Veröffentlicht: 5 months ago

Job Description

Italian Customer Service Representative – Gütersloh

We’re looking for near native Italian speakers with good English and excellent communications skills (written & verbal) to join the customer service team here in Gütersloh, Germany.
We are looking for you to have between 6-12 months B2B customer service/call centre experience and that you are extremely customer focussed.
Good salary, full training provided and great relocation package for those living outside of Germany.

Your Tasks:

  • Taking incoming calls and emails from clients & vendors – supporting them with the renewing of licenses and their issues/questions they may be facing.
  • As the vendors are extremely important, delivering the best of best customer service is paramount to our client.

Our Client:
Work & grow with an amazing international outsourcing giant here in Gütersloh, Germany. Our client has a number of office locations in Europe and many are based in Germany.
With this client, you will certainly have a chance to grow your career and experience a truly multilingual office.

Main Requirements
You will need the following to qualify for this customer service job:

  • Near native Italian
  • Good English
  • Excellent communication skills (written & verbal)
  • 6 -12 months previous B2B customer service/ call centre experience.
  • Customer Focussed
  • Multitasker
  • Good problem-solving skills
  • Flexible
  • Reliable
  • Interest in IT would be beneficial for your application

 

Where is the job located?
Gütersloh, Germany The city is considered as the media and technology centre in Germany – represented by many picturesque parks and gardens dotted throughout the city. Gütersloh is often referred to as ‘’Little Nazareth’’ within Europe due to its historical background. Gütersloh is less than 1 hour away from major international airports so you are never too far from a mini getaway

Interview & Salary:
The interview process will involve a language test (Italian & English) a customer service questionnaire and lastly, a face-to-face interview with the hiring manager here in Gütersloh (your flight over to Germany will be paid for).
Salary: €2,064 gross per month and for those living outside of Germany, there is a relocation package on offer of 4 weeks paid accommodation.

Keywords: Italian customer service job, customer service in Italian, Italian job Germany, Work in Germany, Working Abroad

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