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Italian Customer Care (Travel Industry) – Breda

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Job Title: Italian Customer Care (Travel Industry) – Breda
Contract Type: Permanent
Location: Breda
Start Date:
REF: JN -062017-2419
Contact Name: Careertrotter
Contact Email:
Job Veröffentlicht: over 1 year ago

Job Description

Italian speaking Customer Support Representative wanted here in Breda in the Netherlands for one of Europe’s leading players in the travel industry. Help, guide and be aware of all that is out there to explore for travel plans. 
All you need is a near native level of Italian, a good level of English & a minimum of 1 year’s customer service experience. 

Your Tasks:
  • You will help customers by guiding them via phone, email and online chat with all queries and issues they may have when it comes to booking and/or confirming their travel plans. 
  • You will also get the chance to act as an advisory party on for the customers travel plans – recommending the best options possible. 
  • Keep yourself up to date on great package deals and the company’s offerings. 

Our Client: 
Work for one of Europe’s biggest players in the travel sector – a client of ours that helps make holidays and travel easier for their customers with their online portal to book tickets for travel and accommodations in easy steps. 

Main Requirements:
You will need the following to qualify for this job: 
  • Near native level of Italian
  • Good level of English
  • Excellent communication skills (especially written skills) 
  • A strong empathetic nature 
  • 1-year customer service experience – ideally in the travel sector 
  • Previous GDS experience would be a big plus for your application (Amadeus/Galileo)
  • OK with working in Shifts
Where is the job located?
Breda – The Netherlands –
Live & work in a city that is known for its cosy and social feel thanks to the number of students living here. There is plenty of history to soak up here in Breda, a great nightlife, public transport and food. Let’s go Breda!

Interview & Salary:
The interview will start off with either a phone or Skype interview and if successful you will be invited for a face-to-face here in Breda. 
Salary: You can expect to earn between €1,600 - €1,800 gross per month along with exciting opportunities for career growth. 

Keywords: Italian Customer Service, customer service in Italian, Customer Service Italian speaking, Italian Jobs 
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