What will you do in this job?
As part of the B2B Travel Consultants team, you will be responsible for taking incoming calls and emails from all corporate clients – helping them with their business travel plans. Listening to them, their requirements and overall budget available. You will need to see the best packages you can that help you achieve targets while also keeping the customer in mind and being able to deliver on their needs (find the perfect balance).
70% of your time will involve helping business clients adjust their travel plans and bookings and 30% of the time taking new bookings and aiding in any troubleshooting issues.
Who will you be working for?
Work for the world’s #1 customer experience driven outsourcing giant here in their office in Dublin North. With a strong promise of career progression (80% internal promotions) and amazing employee benefits on offer, this is a company you will want to grow with. With over 30 office locations around the world and 120,000+ employees working in over 50 languages, they are currently building a fast-growing team in the B2B travel sector and are looking for Swedish speakers now!
Who are we looking for?
We’re on the hunt for near native Swedish speakers with excellent English (you will be dealing with Swedish customers and English business partners). Communication (Written & Verbal) skills in both languages are crucial.
You will need B2B travel experience – preferably 2 years’ experience in working with travel GDS systems in the airline, car rental and or train sectors.
You are an excellent listener and capable of picking up on the little things that can help make a travel experience the best to ever be experienced. Last but not least, you are able to develop long-lasting relationships with business customers.
Where would you be working?
How does working less than 30 minutes’ drive from Dublin city centre? As our client is based in Dublin North is a pleasant suburb full of activities, easy access to public transport and amenities.
Interview & Salary
The interview process involves a Swedish language test, a Skype call with the hiring manager and if successful you will be asked to sit another phone/Skype interview before the final decision.
With a competitive salary of €28,000 gross per annum, performance bonus and many other benefits (life assurance & health plan etc.) This is a client you will want to know more about. Call us today!