Description

Work within the tourism sector!

Here is a Danish speaking Customer Service job for a fresh and vibrant Danish speaker who also has a good level of English in Lisbon, Portugal. If you have some previous B2C customer service experience and a passion for customer satisfaction we want to talk to you. If working in a warmer climate is something you are looking for - Apply Today!

Your Tasks:

Take incoming calls and emails from clients
Keep yourself up to date on the companies offerings in order to deliver the best customer service possible.
Feel comfortable with counselling and informing clients of the best option for them.
Where possible, take advantage of opportunities to cross-sell and up-sell in order to help revenue and team targets.
Document all customer interactions with CRM System in order to help with future training programs.

Our Client:
Work & grow with an amazing international outsourcing giant here in Lisbon, Portugal. Our client has a number of office locations in Europe, but they want you here in Lisbon.
With this client, you will certainly have a chance to grow your career and experience a truly multilingual office.

Main Requirements:
You will need the following to qualify for this customer service job:

Near native Danish
Good English
Excellent communication skills (written & verbal)
6 -12 months B2B Customer Service/Call Centre experience
Comfortable with working within a fast-paced environment
Have an interest in travel & tourism

Where is the job located?
Lisbon, Portugal – work on the hilly capital! Who doesn’t want to live and work close to Atlantic beaches, pastel-coloured buildings and a warmer climate? Lisbon! Make it your next step today!

Interview & Salary:
You will be sent a language test (Danish) and once completed and passed, you will be invited for a face-to-face interview with the hiring manager here in Lisbon.

With regards to salary, you can expect to earn €1,307 gross per month, along with many great benefits (Daily Lunch Allowance, €600 bonus every 190 days & up to €150 each month depending on overall customer satisfaction reports). There is a relocation package on offer for those living outside of Lisbon if needed.

Keywords: Danish Customer Service, Danish speaking Customer Service, Danish jobs Lisbon, work in Lisbon