Job DescriptionWhat are we looking for?
For this job in Tech Support we are looking for Danish speakers with a good level of English, someone who wants to work abroad and likes the idea of a job in Ireland.
What will you do in this job?
Within this Tech Support role, it will be your responsibility to look after all inbound calls from Danish speaking clients, manage incoming tickets as well as transferring those to relevant departments for resolution, whilst ensuring that all queries and calls are handled according to the quality standards set forth. You can also be called upon to mentor new Danish speaking employees, teaching them tricks of trade. Not forgetting that you will always be focussed on achieving individual and team based targets.
Who will you be working for?
Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is a Tech support job you certainly do not want to miss out on. With their European support centre operating in Kildare Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workplace as they employ people from around the globe.
Who are we looking for?
For this Danish job we are looking for a near Native Danish speaker with a good level of English, who has previous experience working in customer service where you would have been working in a busy and fast pace working environment, where you would have been under pressure to achieve targets and you worked well.
You would be eager to work in the IT sector, an ever changing industry that you enjoy adapting to and maintaining a working knowledge of.
Within this Tech support position you will be working 40 hour weeks which will be in shifts, mainly Monday to Friday between 10pm and 6am with some working from home on the weekends or at night but don’t worry there are rewards in place for such work.
Where would you be working?
Kildare is where your Tech Support job is based, here you have amazing shopping centres like Kildare village or New bridge shopping centre and if that doesn’t work for you, you are only 35 minutes away for the capital city Dublin meaning you will always have something to do as Dublin from amazing high-street shops dotted around the city, you’ll always find something to spend the wages on. Of course for those of you who may be coming from abroad and want to see a bit of greenery, Kildare has all of that too you are never too far away from a retreat, you have the best of both worlds now. If you don’t speak Danish, we bet you wish you did now huh?
Interview & Salary
As this is a Tech Support Job our client will be conducting a technical test which is followed by a phone interview.
If you are successful there, then you can expect a salary of up to €22,500 per year (gross), they also offer a relocation package for those who are living outside of Kildare Ireland.
If you wish to know more about this Danish job in IT Support please do not hesitate to contact directly on +353 15 24 24 20.
APPLY NOW before this great job opportunity in Tech Support leaves.