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Dutch Customer Service Agent – Berlin

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Job Title: Dutch Customer Service Agent – Berlin
Contract Type: Permanent
Location: Berlin
Start Date:
REF: JN -092017-2485
Contact Name:
Contact Email:
Job Veröffentlicht: 9 months ago

Job Description

Dutch Customer Service Agent wanted here in the cultural capital of Europe - Berlin, Germany. 
We’re looking for near native Dutch speakers to grow here in Berlin with the customer service team (shift work).  6 months customer service (call centre/retail experience is ok) – For more information Apply Today! 

Your Tasks:
  • You will be working on a specific project where you will be responsible for taking inbound calls and emails from customers with queries and issues with the online system. 
  • You will focus on and strive for excellent customer service & a high level of customer satisfaction. 

Our Client: 
Work for one of the world’s leading customer service solutions provider! A company with office locations all over the world and a strong international and multilingual feel to every desk. Our client offers a great work environment and opportunity for strong career progression (internal promotions).

Main Requirements:
You will need the following to qualify for this Content management job: 
  • Near native level of Dutch
  • Good level of English 
  • Excellent communication skills (especially written skills) 
  • 6 months Customer Service experience (call centre/retail is OK)
  • OK with working in a fast-paced environment 
  • Good PC skills 
  • OK with working within Shifts 
Where is the job located?
Germany’s capital – Berlin –
with lots to offer: a big art scene, great nightlife and beautiful modern architecture. Berlin is the place to be & you will love every second of it. 

Interview & Salary:
There are 3 important steps here: first, you will have a phone interview with the recruiter, invited for a second interview with your possible team lead and lastly, be asked to complete a language check (Dutch). 
With regards to salary, you can expect to earn €1,735 gross per month. Depending on your performance, you can expect an increase up to €1,835 + €300 monthly bonus (dependant on performance) 
Don’t forget there is a great relocation package of up to €700 for those that need it. 

Keywords: Dutch speaking job, Dutch job Berlin, Dutch Customer Service Jobs, Dutch customer service job Berlin
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