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Dutch Customer Service - Brno

Description

Dutch speaking customer service representative wanted here for a market leader in Brno, the Czech Republic. All you need is a minimum of 12 months customer service experience (IT Support experience is a plus) and excellent communication skills. 

Mix it up and deal with those in both the B2B and B2C sector today. 

Your Tasks:

  • You will be responsible for dealing with both the B2B and B2C clients via both phone or email. 
  • In support of clients, you will need to offer product support and training in order for them to gain a better understanding and return on investment. 
  • You will also be dealing with invoice queries and finance issues on top of other customer service tasks. 

Our Client: 
Work for a true market leader here in Brno, Czech Republic – Our client really came to fruition in the early 2000’s thanks to their superior product offerings and constant innovation. It is due to this dedicated growth that they are the #1 place to go for B2B and B2C clients across Europe!

Main Requirements:
You will need the following to qualify for this job: 

  • Near native level of Dutch
  • Near native level of English
  • Excellent communication skills (written & verbal)
  • You have a proven track record in dealing with Dutch speaking customers. 
  • 1 year’s customer service experience
  • IT Support Experience would be highly beneficial 
  • You are comfortable in dealing with both B2B & B2C customers 
  • Genuine about living and working in Brno

Where is the job located?
Brno – the Czech Republic
– Be drawn in by the charms of the Czech Republic’s 2nd largest city – Overlooking by many for Prague but Brno has just as much to offer – talk to us today to learn more.

Interview & Salary:
Our client is unbelievably flexible for you – first, you will be invited for a phone interview and if successful you will be invited for an in-depth Skype interview. 
Salary: You can expect to earn 31,000 Czech Koruna gross per month and there is a relocation package of (2 options to choose from).

Keywords: Dutch Customer Service, Dutch Speaking Customer Service, Dutch Jobs Czech Republic, Dutch Job Brno, Werk in Brno