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Dutch Customer Service – Lisbon

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Job Title: Dutch Customer Service – Lisbon
Contract Type: Permanent
Location: Lisbon
Start Date:
REF: JN -082016-2119
Contact Name: Careertrotter
Contact Email:
Job Veröffentlicht: 9 months ago

Job Description

Work within the tourism sector!
Here is a Dutch speaking Customer Service job for a fresh and vibrant Dutch speaker who also has a good level of English in Lisbon, Portugal. If you have some previous B2C customer service experience and a passion for Customer Satisfaction we want to talk to you. If working in a warmer climate is something you are looking for - Apply Today! 

Your Tasks: 
  • Take incoming calls and emails from clients 
  • Keep yourself up to date on the companies offerings in order to deliver the best customer service possible. 
  • Feel comfortable with counselling and informing clients of the best option for them. 
  • Where possible, take advantage of opportunities to cross-sell and up-sell in order to help revenue and team targets. 
  • Document all customer interactions with CRM System in order to help with future training programs. 
Our Client:
Work & grow with an amazing international outsourcing giant here in Lisbon, Portugal. Our client has a number of office locations in Europe, but they want you here in Lisbon.
With this client, you will certainly have a chance to grow your career and experience a truly multilingual office. 

Main Requirements:
You will need the following to qualify for this Customer Service Job:
  • Near native Dutch 
  • Good English 
  • Excellent communication skills (written & verbal)
  • 6 -12 months B2B Customer Service/Call Centre experience 
  • Comfortable with working within a fast-paced environment 
  • Have an interest in travel & tourism 
Where is the job located?
Lisbon, Portugal –
work on the hilly capital! Who doesn’t want to live and work close to Atlantic beaches, pastel-coloured buildings and a warmer climate? Lisbon! Make it your next step today! 

Interview & Salary:
You will be sent a language test (Dutch) and once completed and passed, you will be invited for a face-to-face interview with the hiring manager here in Lisbon. 

With regards to salary, you can expect to earn €957.00 gross per month, along with many great benefits (Daily Lunch Allowance, €600 bonus every 190 days & up to €150 each month depending on overall customer satisfaction reports). There is a relocation package on offer for those living outside of Lisbon if needed. 

Keywords: Dutch Customer Service, Dutch speaking Customer Service, Dutch jobs Lisbon, Werk in Lissabon 
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