Job DescriptionJob Summary
Are you a good people person - get on well with others and love to help? Speak both Dutch & German & have previous experience in Customer Service then this is the Job for you - a new client of ours is looking for a Dutch speakers who also has excellent German to join their Customer Service team here in Dortmund Germany. Like the idea of working abroad & earning between €27,000 - €32,000 gross per annum - Keep Reading & don't forget to apply.
What will you do in this job?
As part of the Customer Service Team it will be your job to support and advise both B2C and B2B customers on their logistical needs - you will research and procure new cargo spaces, support sales managers in the acquisition of new clients, prepare and monitor current offers to entice new customer. Not forgetting that you will also keep an eye on and process any complaints and queries coming in from customers - last but certainly not least you will also need to create regular report based on performance so as to help in future training etc.
Who will you be working for?
Our client is a big player in the logistics industry and started up as a family run business - with over 100 years in the sector you know you and your career can thrive here.
Who are we looking for?
For this Customer Service Job we are looking for you to have a near native level of Dutch and an excellent level of both German and English. You have excellent communication skills in all 3 languages and know your way around MS Office. Previous customer service experience is needed but if you have customer service experience in the logistics sector that would be a major plus for your application.
Where would you be working?
Dortmund is where with Dutch + German Customer Service job is based - A great city with a great cultural experiences due to the many historical buildings around. Housing and renting is quite affordable so you won't be looking for long when you get here. Dortmund is known as the home to many large corporate companies and to our Client who is a big player in the logistics industry. Apply Now & learn more about this Customer Service job in this beautiful City.
Interview & Salary
The interview process for this Multilingual Customer Service Job is pretty straight forward, you will sit a phone/Skype interview and if successful there will be a face-to-face interview in Dortmund which you will be reimbursed for. If the company is happy there will be an offer on the table where you can expect to earn between €27,000 - €32,000. Your salary will depend on the level of experience & skill you bring to this Dutch + German Customer Service Job.