Job DescriptionJob Summary
Have an excellent level of Dutch and a good level of both German and English? If so how does working in Customer Service sound - Here we have a job based in Hamburg, Germany for a leading insurance company looking to grow their office - be a part of the team and grow both personally and professionally with our client today. Keep reading and don't miss out on a great opportunity to work abroad.
What will you do in this job?
As part of the Customer Service Team, you will be helping all customers (mainly Dutch speaking customers, as you will be working customers from the Netherlands) via phone, email and possibly online chat. You will be responsible for documenting all issues and queries filed by your customers and ensuring each customer is left with a good customer experience with you and a good impression of the company itself.
Who will you be working for?
Our Client is one of the top insurance providers in their industry - with around 120 years in the insurance game - this traditional family firm has over 300 employees in near 20 different locations across the globe. This is certainly a company that you will love working for.
Who are we looking for?
For this Dutch WITH German Customer Service job we are looking for you to have a near native level of Dutch and a good level of German and English. You will need to have some customer service experience behind you and it would be great if you had a good working knowledge about the insurance industry or perhaps have worked in this area before. What is needed for your application is an affinity or experience with boating/yachts/ship industry. You are a good team player and like working closely with others as this is a new team that you will be joining so you get to be there for the growth of the office.
Where would you be working?
Hamburg: a city bursting with life, that’s crossed by many canals and has some great areas of parklands. The great thing is you are less than an hour’s drive to this beautiful city. This Dutch Customer Service Job is based close to the Hamburg Harbor - You would only be 20 mins away from the hustle and bustle of the city.
Interview & Salary
The interview process for this Dutch Customer Service job is pretty straight forward – There will be a phone call or 2 and a face to face interview - If you would like to know - pop us a call now - we're happy to talk it over with you.
In terms of salary - we would much prefer to talk it through as it would depend on the level of skills and experience you can bring to the job itself.