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English Customer Service for Travel industry – Saarbrücken

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Job Title: English Customer Service for Travel industry – Saarbrücken
Contract Type: Permanent
Location: Saarland
Start Date:
REF: JN -062017-2436
Contact Name:
Contact Email:
Job Veröffentlicht: almost 2 years ago

Job Description

Know all about the inner workings of all things travel and holiday related? 
We are looking for near native English speakers interested in becoming the next customer service agent for a client of ours here in Saarbrücken (a city on the border of France and Germany). You will need 6 months – 1 year’s customer service experience and ideally have experience in the travel industry. . You have studied and/or lived in Ireland and/or England and are familiar with both culturesShift work is involved and so is career progression. Keep reading for More Now.

What will you do in this job?
As part of the English Customer Service team you will help guide customers (via phone/email/chat) with all queries and issues when it comes to booking and confirming their travel plans abroad. There will be a number of resources open to you to help keep the customer experience and satisfaction at its highest level. 
You will be there to help and offer advice for the customers trip – giving them the ultimate experience while abroad. 

Who will you be working for?
Work for one of Europe’s biggest players in the travel industry - a company of ours that helps make holidays and travel easier with one online portal for customers to book tickets for travel and accommodation abroad in a few easy steps. 

Who are we looking for?
For this customer service job we are looking for near native English, excellent communication skills (Written & verbal) and a friendly and empathetic nature about them. You are flexible when it comes to working weekends and in shifts and of course you have previous customer service experience (ideally in the travel industry).  
It would be a big plus if you have previous experience in working in a GDS (Amadeus, Galileo) but it is not mandatory. 

Where would you be working?
Saarbrücken, Germany is where this Customer Service job is based. Saarbrücken is based right along the border of France and Germany – depending on where you live now you could always say that you live in France and work in Germany (not many get to say that). Of course, if you want to live and work in Saarbrücken, you’ll be happy to know that it is a modern picturesque town that many would love to settle down in.  

Interview & Salary 
For this English customer service job, you can expect the interview to be in English – Starting off with a phone/skype interview and if successful you will be invited for a face-to-face interview here in Saarbrücken. 
In terms of Salary, you can expect to earn between €1600 - €1800 gross per month along with exciting opportunities for career growth. 
Interested? Feel free to get in contact with us on +353 15 24 24 20.

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