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Finnish Customer Service – Malta

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Job Title: Finnish Customer Service – Malta
Contract Type: Permanent
Location: Valletta
Industry:
Salary:
Start Date:
Duration:
REF: JN -122017-2556
Contact Name:
Contact Email:
Job Published: 9 months ago

Job Description

More & More people are joining the online gaming revolution! But what happens when a glitch or bug pops up in the middle of their experience?
We’re looking for Finnish customer service representatives interested in working within the online gaming/gambling industry here in Malta to join the team to help those in need of customer support. For More – don’t forget to register & apply Now 

What will you do in this job?
As part of the customer service team – you will mainly focus on delivering first class customer care to all customers via phone, email and online chat. Helping customers with queries and/or issues and guiding them towards a happy outcome is important to our client as you will, when needed be able to guide customers around the company website which may be difficult to those less familiar with online applications. 

Who will you be working for? 
How does working for one of the worlds largest online gaming/gambling companies sound? Our client is a multi-award winner with 20 years behind them a well as a highly diverse and multilingual team that is there to support you in learning and growing your career here in Malta.
Who are we looking for? 
We’re looking for a very particular set of skills – near native level of Finnish and English – excellent communication levels (written & oral) in both languages. You have at least 1 year’s customer service experience and are comfortable with either working on your own or within a team. It is important that you are comfortable with working within the online gaming/gambling industry. 

Where would you be working?
Work in the southern region of Malta - A chance to explore more of the world in this fun Customer Service Job with a quirky twist. Enjoy all the beauty that comes with living and working in Malta today. 

Interview & Salary 
For this Finnish speaking job the interview process is straight forward – you will be invited for a phone interview and if successful there will a Skype interview with the companies HR Manager and Team lead. Depending on you spoken level of Finnish – there may also be a written Finnish test. 
With regards to salary, you can expect to bring home €22,000 plus up to €2000 annual bonus depending on performance. 
But wait, that is not all – there is a great relocation package on offer – your travel costs will be reimbursed after your 6-month probation period, you will be picked up from the airport when you arrive in Malta and you will receive 2 weeks paid accommodation to help you look for your own place without stress. 
 
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