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Finnish Tech Support Representative - Amsterdam

Job Description

Finnish Tech Support Agent wanted here in international outsourcing giant in Amsterdam, the Netherlands. We're looking for you to have an affinity for IT and a minimum of 2 years tech support experience
Come work for a company where 80% of promotions come from the internal team – this is truly a company you can grow with. 

Your Tasks:

  • You will be responsible for tackling and resolving Tech issues via phone, email and possibly online chat. 
  • You will strive for a positive attitude with customers and reach a successful outcome.
  • When needed you will escalate tech issues to tier 2 tech support in a timely manner, follow up and schedule call-backs to ensure total customer service satisfaction. 

Our Client:
Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come from the internal team. Amazing teams, company benefits and employer right here in Amsterdam.

Main Requirements: 
You will need the following in order to qualify for this job:

  • Near native Finnish
  • Good level of English
  • Excellent communication skills (written & verbal) 
  • 2 years Tech Support experience needed 
  • Comfortable with troubleshooting in a multitude of environments 
  • Strong interest in all things technical 
  • Sympathetic to customers various technical understanding 
  • Good PC Skills 
  • You are currently based in Amsterdamas there is no relocation package.


Where is the job located? 
Amsterdam – the Netherlands
– The cultural capital city of the Netherlands that has several well-known and not so well-known attractions. Amsterdam is an amazing city for anyone looking to live in a truly multilingual city right in the heart of Europe, 

Interview & Salary: 
You will be sent a language test (Finnish), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. 
The is a competitive salary that is accompanied by a number of great company benefits (life assurance & health plan) this is a company you will want to grow with.


Keywords: Finnish Tech Support, Finnish Speaking Technical Support, Finnish jobs Amsterdam, Finnish jobs the Netherlands






 

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