Job DescriptionWhat are we looking for?
Do you speak French and have some experience in B2B and Customer Service? Do you want to work abroad? Why not pick Dublin, Ireland and work for a popular insurance provider.
What will you do?
As the French customer service representative it will be your job to update the companies database, answer customer queries via email (80%) and phone (20%). You will be working closely with those in other departments as well as brokers and clients and doing so under strict deadlines. It will be your job to ensure that all French customers information is correct and up to date while you are making sure they are all looked after well.
Who you will be working for?
Our client is a well-known giant in the healthcare industry, operating along of coast of Ireland: Dublin. With offices all over the world, they are currently looking for you to fill this French speaking Customer Service Representative Job in Dublin.
Who are we looking for?
For this B2B Customer service job we are looking for a fluent English and a near native French speaker. Preferably with 1 year previous experience in Customer Service (be it on a shop floor or in a call centre) or within the insurance sector where you worked under strict deadlines and met your targets.
As our client offers a 24/7 service you will be required to work in shifts, and as you will be dealing with customers via emails and phone we are looking for a French speaker with good communication skills both written and oral with an eye for detail and notices the small things.
Where would you be working?
This job is based in Dublin, Ireland. A capital that is buzzing with life and waiting to be explored. You will be surrounded by history, a multitude of exciting cultures and a social life that will make you never want to leave.
Interview & Salary
The interview process for this French job in B2B Customer Service is 2 fold, you will first have an interview over the phone and will be asked to complete a series of tests over the computer to examine your accuracy.
If you are successful, you will be offered a competitive salary of €25,000 with a possibility for growth, and the company is also willing to help with your relocation and paperwork.
What’s not to love?
Send us your CV today in English with descriptions of your previous experience, detailing how you could meet targets and work well under deadlines.