Job DescriptionAre you looking for a French Customer Service job? Do you speak Fluent French and have a good level of English? If helping other is a passion of yours and you don't mind working in shifts - we'd love to talk more about living and working in Belfast and earning up to £17,000 gross per annum plus a monthly bonus. Keep reading & don't forget to apply today!
What will you do in this job?
You will support all customers and business clients via inbound calls, emails and live chats (where needed) - helping them resolve any issues and answer queries that come in. You will need to keep yourself up to date on all of our clients products in order to deliver a excellent customer service to all. You will monitor and engage with customers online via social media - again answering any questions needed and monitoring for complaints. last but not least, when needed you will help the sales teams with conducting customer surveys in order to gain a better understanding of your customers and deliver the best service possible.
Who will you be working for?
Our client is a multilingual consulting and customer service solutions provider, over 30 years old and operating in a number of countries worldwide. Today they are currently looking for a near native French speaker to join their Customer Service Team here in Belfast.
Who are we looking for?
In order to join this buzzing Customer Service team you will need a near native level of French and excellent English - have top notch communication skills (both written and oral). You will need previous customer service experience - Call Center experience is a must. You are excellent at creating and nurturing relationships, are able to collaborate with various other internal departments and a strong multitasker.
Where would you be working?
You will get to work in the capital of Northern Ireland, a.k.a. Belfast, the ideal location for someone looking for a change and a fresh start. You will be working in the heart of a culturally rich city with amazing architecture and a lot of history attached to it. Belfast offers easy access to public transport that will get you around town and all over Ireland, what’s great is its only 2 hours away from Dublin by train. But wait it doesn’t stop there, Belfast has a great nightlife to offer in regards to pubs, clubs & bars, and when you have had enough of the party life Belfast also has beautiful escapes to the countryside so you have it all here in Belfast.
Interview & Salary
The interview process for this French Customer Service Job will start with a phone screening, followed by second round interviews. If you are successful you can earn £16,950 gross per annum & don’t forget there is a great relocation package on offer for the successful candidate and a possible monthly bonus.
If you are interested in joining the customer service department in Belfast, don’t hesitate, register with us today and Upload your CV in English. Don’t Forget To Apply.