Job DescriptionJob Summary
Here we have a job for a real people person to work in Dublin City Centre– Someone who loves to help others and enjoys leaving people with a smile on their face. Check out this French Customer Service job with an added Twist of Sales thrown in. All you need is near native French, good English and some Customer Service Experience. Some Sales Experience would be a plus for your application. Last but certainly not least for this job you can expect to earn €24,500 gross per annum.
What will you do in this job?
As the newest addition to the French Customer Service team it will be your job to help French speaking customers with any issues they may have via phone, email and online chat. Once you have accepted a call/email/chat, you must take full ownership and it will be up to you to resolve any issues whilst making sure that all customers have a positive experience. In terms of sales it will be your job to promote products/services where you can to help drive up revenue, meaning that you need keep yourself up to date on their latest offerings.
Who will you be working for?
Our client is an international e-gaming operator with an office based in Dublin City Centre – allowing users around the globe to play and bet on sporting events and their outcomes. With nearly 20 years in the business they stay with the times and always have the most up to date results, games and online casinos.
Who are we looking for?
For this Customer Service job we are looking for you to have a near native level in French and a good level of English. You will need to have excellent written and oral communication skills for both French and English. Being good with computers is a must here and so is being able to work well in a team. You will need to have some previous Customer Service experience and if you had some previous sales or telesales experience that would be great for your application.
Where would you be working?
Dublin City Centre is where you will be working - A great location as you are surrounded with all you could need – With a number of shops and restaurants and cafes to entertainment, pubs etc. You are never too far from the buzz of the city and when needed you are also very close to St. Stephens Green – A beautiful green escape right in the heart of the city.
Interview & Salary
For this French speaking job the interview process is pretty straight forward – First there will be a phone interview that is just a quick language test. Once you’re a successful you will finish off with a face to face interview. Of course if are currently living outside of Ireland – our client is flexible and is willing to have a skype interview instead.
For this Customer Service job you can expect to earn €24,500 gross per annum and there is a good relocation package available – Where your flights over will be reimbursed and you will get a 2 week stay in a hotel.