Customer Service run through your veins? If so & you have a talent for numbers, this could be the job for you. We are looking for near native French speakers with a Bachelor’s degree in accounting and/or computer science or even in Business Administration along with 4+ years’ experience in the financial software solutions sector. This is a job where your problem solving skills will be put to test – Are you up for it? Keep Reading
What will you do in this job?
As the Financial Customer Service Analyst you will be responsible the management of financial cases where you would prioritize on the bases on importance. You will deal with complex issues and sensitive issue where it will be your job to create their solutions. You will be required to communicate with customers over the phone and via email in both English and in French. As well as communicate with various manager and departments to make sure all run smoothly. Last but not least you will need to keep yourself up to date on all company offerings and changes that take place.
Who will you be working for?
Our client has jumped to the forefront of their industry with their state of the art cloud based services. Taking their industry by storm, and still put time aside to focus on their customers and employees equally. Their employee’s happiness is paramount and they are known for trying their best to incorporate work and play together, not forgetting the fact that they are an equal opportunities employer and cannot wait to meet their newest member to the French Financial Customer Service team, could it be you?
Who are we looking for?
For this Financial Customer Service position, we are looking for near native French speakers with excellent English. You have a bachelor’s degree in accounting/computer science or business administration and have 4+ years’ experience in the financial software solutions sector. SAAS experience would be a very big plus and that you are able to deal with stressful situation with a calm head.
Where would you be working?
Want to live and work in Dublin city center – the booming capital of Ireland? Our client, based on the North Side of Dublin city, a stone’s throw away from the infamous O’Connell street that is packed with ships, restaurants, café’s and many pubs and clubs for that exciting nightlife.
Interview & Salary
The interview process for this French Financial Customer Service Analyst has several rounds all that finish up with interview with the Vice President of EMEA Sales along with a background check.
You can expect your salary to look something like €45K – 60K Gross per annum depending on your skill and experience.