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French + German Customer Service Agent - Berlin

Description

French speaking customer service professionals - we have a client in Berlin looking for new customer service agents who speak a near native level of French and a C1 level of German to join the team. Interested in earning up to €2,300 gross per month? Keep Reading & Don’t forget to apply. 

Your Tasks:
  • You will be taking all incoming calls and emails from French speaking customers. 
  • You will be processing the incoming order, returns and complaints (if any) via both phone and email.
  • Work closely with various other departments within the company, in order to deliver the best service possible. 
Our Client:
Our client is a fast-growing retail company that operates within the automotive industry here in Berlin, Germany. They currently employ over 550 people, offer career development as well as hosting many corporate & team events. 

Main Requirements: 
You will need the following to qualify for this customer service job:
  • Near native French  
  • C1 Level of German – to help you communicate with fellow colleagues. 
  • Excellent communication skills (written & verbal)
  • Previous call centre experience would be great (retail/hospitality exp. Is ok too)
  • You are comfortable with working in a fast-paced environment 
  • Good phone manner 
Where is the job located? 
Berlin - the cultural capital – the country within a country! Live & work in Germany’s capital and love every second of it. With excellent public transport, nightlife, salary - you’ll be happy you applied. 

Interview & Salary: 
First, you will be asked for a short (30 min) Skype interview and if successful, invited for a face-to-face interview in Berlin. 
With regards to salary, you can expect to earn up to €2,300 gross per month. This goes hand in hand with a company pension plan and employee discounts of up to 50% on all company products. 

Keywords: French Customer Service, French jobs Berlin, French-German speaker