Job DescriptionJob Summary
What will you do in this job?
As a customer service representative you will be tasked with supplying support to our client’s business customers through the phone, email and chat. Whilst communicating with customers you will acquire a document any and all customer information and their transaction data. As well as that it is important that you keep yourself up to date on all of our client’s products and services as you will provide customer care for them to business customers.
Who will you be working for?
Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for a fluent English and a near native French + Italian speaker to work in their B2B Customer Service Department in Münster, Germany.
Who are we looking for?
We are looking for someone who speaks near native French + Italian and has a good level of English, and you have good written and oral communication skills in both languages. You are customer focussed and strive for a good customer experience, where you help in resolving any issues and answering any queries. You have good PC skills, know your way around MS Office and have good typing skills. Having some technical knowhow would help your application stand out but it is not required.
Our client is always looking for enthusiastic college graduate who have at least 6 months experience in the field of customer service/call centre. They love to have outgoing employees, which help make the office a happier place to be.
Where would you be working?
This French + Italian Customer Service job is based in Münster, Germany, a city in North Rhine-Westphalia. Münster is the cultural center of the region with around 300,000 inhabitants. It has a lot of young people with ca. 49,000 students and is known as the bicycle capital of Germany, so there always somewhere to go and you can go by biking it.
Interview & Salary
A great advantage here for this French + Italian job in B2B Customer Service is that the interview takes place over the phone with a recruiter, which is then followed up by an in-depth chat with a team leader and lastly an official language check.
Your monthly salary will be €1532 (gross per month) and with this contract there is a great relocation package for those outside of Germany, where you will receive 4 weeks accommodation and up to €800.
Hurry and send you CV to us in English, you could be the next French + Italian Customer Service Representative here in Münster Germany.
If you are interested in this job, don’t forget to register and upload your CV in English. If you would like further information feel free to pop us a call on +353 15 24 24 20.