Job DescriptionJob Summary
Are you tech savvy and also enjoy helping others? Would you like to work in Germany and grow your career? If so – we are looking for French speakers to join the IT customer service team here in Gutersloh, Germany in a job where you can earn €1972 gross per month.
What will you do in this job?
As part of the IT and Customer Service team it will be your job to provide a professional and friendly assistance to business customers – where you will be tasked with recognising the customers’ needs and advise the accordingly. You will take responsibility for processing of all the French speaking customers’ requests via phone and email. Lastly you will be maintaining and documenting customer’s queries in our client’s database.
Who will you be working for?
Our client is an international outsourcing giant, one who employs a number of multinationals in Germany and in many other countries in the European Union. Currently they are looking for near native French speakers to work in their IT Customer Service Department in Gutersloh, Germany.
Who are we looking for?
For this IT Customer Service job we are looking for someone who speaks near native French and has a good knowledge of English too. You have excellent communication skills in both verbal and written forms. Ideally you have completed some commercial training and/or have experience in a call centre and you are a customer focussed person. Lastly you have a good working knowledge of MS Office, as using this will fall under your daily tasks.
We are looking for a hard and dedicated worker who is comfortable with using various software programs and the internet.
Where would you be working?
Gutersloh Germany is where you will be working, a city that is considered as a media and technology centre that is represented through many picturesque parks and gardens. It is often referred to as ‘little Nazareth’ in the EU because of its historical background. Gutersloh is less than 1 hour away from major international airports so you are never too far from home.
Interview & Salary
The interview process for this French IT customer service job you would sit a number of language and customer service tests, just to test your level in French and Customer Service level and lastly you would sit a face-to-face interview.
If you are living outside of Germany, there is an amazing relocation package on offer, where you would get reimbursed for your flight expenses in regards to the interview and you would also get 4 weeks accommodation if you are successful in getting the job. For this French IT customer service job you will earn €1,972 gross per month and receive full technical training for the job.