What will you do in this job?
Within this IT Support role, it will be your responsibility to look after all inbound calls from French-speaking clients, manage incoming tickets as well as transferring those to relevant departments for resolution, whilst ensuring that all queries and calls are handled according to the quality standards set forth. You can also be called upon to mentor new French-speaking employees, teaching them tricks of the trade. Not forgetting that you will always be focussed on achieving individual and team-based targets.
Who will you be working for?
Our client is a well-known brand that nearly every home has heard of and probably used at some stage. With being one of the biggest players in IT and operating industry worldwide, this is an IT support job you certainly do not want to miss out on. With their European support centre operating in Dublin Ireland, this is where you will be working from, and we can say that you will get the chance to work within a multicultural workplace as they employ people from around the globe.
Who are we looking for?
For this French job, we are looking for a near Native French speaker with a good level of English, who has previous experience working in a busy and fast-paced working environment, where you would have been under pressure to achieve targets and you worked well.
You would be eager to work in the IT sector, an ever-changing industry that you enjoy adapting to and maintaining a working knowledge of.
Within this IT support position, you will be working 40 hour weeks which will be in shifts, mainly Monday to Friday between 6 am and 10 pm with some working from home on the weekends or at night but don’t worry there are rewards in place for such work.
Where would you be working?
Dublin is where this French IT Support job is based, the capital city of Ireland and buzzing with life. With a number of public transport options to explore the city, the sky is the limits (The LUAS, DART, Bus, Taxi, Bike stations). Dublin is known for its amazing main and side streets of that you will find yourself getting lost in with all that’s on offer, great restaurants, café’s, shops and so much more to help you relax, unwind and generally have fun.
Interview & Salary
As this is an IT Support Job our client will be conducting a technical test which is followed by a phone interview.
If you are successful there, then you can expect a salary of up to €20,500 per year (gross), they also offer a relocation package for those who are living outside of Kildare Ireland.
If you wish to know more about this French job in IT Support please do not hesitate to contact directly on +353 15 24 24 20.
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