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French Tech Support Agent - Cork

Job Description

French speaking Tech Support agent opportunity here in Cork, Ireland with a large Irish outsourcing company. We’re looking for the technology lovers, those with a near native level of French and good level of English with a minimum of 1 years tech support experience. 

Your Tasks:
  • You will be responsible for taking inbound calls and emails from customers with any issues or queries about the service provided. 
  • You will be helping customers integrate into the system, to manage and improve SDK’s
  • When needed you will escalate priority cases and where relevant you will need to update the company CRM system in order to help with future training and quality purposes. 

Our Client:
Work for an International Irish Outsourcing company that makes some serious headway.
Reaching for the stars is the only way they know how to grow, and they want you to join a team. They have project-based teams and the project they want you for is for an international payment solutions provider. 

Main Requirements:
You will need the following to qualify for this job: 
  • Near native French 
  • Good level of English 
  • Excellent communication skills (written & verbal)
  • 1-year minimum Software solutions and/or financial technology (you are familiar coding for websites and REST API.)
  • Comfortable in a high pressured environment 
  • Great time management skills 
  • Good Communication skills 

Where is the job located?
 Cork city – Ireland –
A county in Ireland that is proud in supporting the GAA (football, Hurling, Rugby) – games that come action packed and have you on the edge of your seat. Cork is known as the second biggest country in Ireland and can offer all that Dublin can with a lower cost of living.  

Interview & Salary: 
First, you will have a quick phone call with a recruiter, be asked to complete a language test (French) and once successful you will then be invited for a Skype interview with the hiring manager. 
Salary: You can expect to earn €27,000 gross per year along with a relocation package of 2 weeks paid accommodation. 


Keywords: French Job, French speaking jobs, French Tech Support, tech support Jobs, French jobs Ireland
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