What will you do in this job?
For this German customer service Job, you will be responsible for offering top notch customer and client support via both phone and email. In order to do this, you will need to keep yourself up to date with the companies latest offerings so that you can counsel and inform all customers of their services to really strive for an excellent customer service experience. When you can you should look for opportunities to cross and up-sell offerings in order to help revenue and hit team targets. Last but not least you will need to document all interactions with customers into the company CRM system so as to help in future situations and keep up to date on specific customers.
Who will you be working for?
Our client is an international outsourcing giant, one who employs a number of multinationals in a new office in Lisbon, Portugal and in many other countries in the European Union. Currently, they are looking for fluent English and near-native German speakers to work in their B2B Customer Service Department in Lisbon, Portugal.
Who are we looking for?
First of all, we are looking for fluent German speakers who would also have a good level of English too. We are looking for someone who has previous experience in the B2C customer service/call centre environment. You are a fast worker and call always deliver a high-quality professional customer service, whilst also being a good problem solver. Our client is looking for someone who is reliable and when needed can be a bit flexible too, having an interest in travel and tourism would be great but it is not compulsory. If you have checked all of these then get in touch today to apply.
Where would you be working?
Live & work in the hilly capital of Portugal. Lisbon could be your new home, you could enjoy a number of Atlantic beaches just on the outskirts of Lisbon or perhaps a stroll down many streets full of wonderfully pastel-coloured buildings. Looking for multilingual jobs and want to work abroad? Make it Lisbon
Interview & Salary
The interview process for this German customer service representative job you would sit a number of language and customer service tests, just to test your level in German and Customer Service level and lastly you would sit a face-to-face interview.
If you are living outside of Portugal, there is a good relocation package of the offer and an amazing salary that we would love to talk to more about when you apply and get in touch with us.
You can expect to take home €1,100 gross per month along with benefits such as food allowance each day of €6.00, a €600 bonus every 190 days and not forgetting a possible €150 to be made each month from customer satisfaction. Last but not least there is a relocation package on offer for those that need it.
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