Job DescriptionJob Summary
This is a German Speaking Customer Service job for those who love following the latest technology trends, keeping up to day with mobile apps and for who enjoys wearing or having the latest gadgets. Our client in Sofia, Bulgaria is looking for someone who is extremely customer focused and who has a bit of technical knowhow. We are looking for near native German speakers with an excellent level of English too, that has previous experience in Customer Service and/or IT Support, a bit of both would be perfect. As the customer care job is based in Sofia Bulgaria your will be paid in Bulgarian Lev so just keep that in mind and if you are successful you will receive 1955 BGN gross per month, along with some other interesting benefits that we can talk more about.
What will you do in this job?
You will provide customer care for our clients candidates via phone and email where you will help in resolving problems that those customers have reported on their technical devices. You will be responsible for some simple troubleshooting and remember that you must document all issues you work on. You will be in contact with level 2 and 3 IT Support if the problem needs to be escalated, so just keep that in mind, because you will only be dealing with simple issues. You will receive targets and be expected to meet them, but it's not all work, our clients likes to let their employees test out their new gadgets, so there can always be a bit of fun in the office.
Who will you be working for?
Our client is a big solutions provider, they are all about Customer Service and IT Support. They work with some of the largest companies in the world who work in Sales, IT Support, Marketing and much more. They pride themselves in enabling their clients to reach success. With a number of offices around the globe they are currently looking for you to join their office in Sofia Bulgaria today.
Who are we looking for?
In order to be successful in getting this German customer service job we are looking for someone who is fluent in German and has an excellent level of English, not forgetting that you have excellent communication skills in both German and English too. We are looking for someone who has at least 6 months previous experience in customer service and/or IT support. It would be ideal if technology excites you and obviously you want to move to Bulgaria for the job.
Where would you be working?
Bulgaria is where you will be living & working - an amazing country to work abroad of course - with a beautiful Balkan landscape full of mountains and ranges - You have the chance to live & work in Bulgaria's Capital City - Sofia. It is know as Europe's most affordable capital - Which isn't bad in our books why not check it out? Apply Today & let's talk
Interview & Salary
The interview for this German Customer Service Job will take place over the phone and via email assessments. You will first have a quick 1st round phone screening followed by an in-depth written email assessment. If you pass these rounds a final in-depth phone interview will be held before you receive a possible offer.
If you are successful you will be offered a yearly salary of 1955 BGN (gross per month) along with great benefits such as a possible bonus upon meeting targets. There also a relocation package on offer for those that will need it i.e. flights over and the first few days of accommodation covered.
If you like what you see then APPLY TODAY and send us your CV in English.
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