Job DescriptionJob Summary
Speak German and love the interaction that comes with a customer service job? If so, then this German Customer success job could be the one for you. We are looking for German speakers to join the team in Cork. If you are a good problem solver and can stay calm and empathetic in high pressure situations this job could be right up your alley. Click today for a great job abroad and a chance to kick start your career abroad.
What will you do in this job?
For this German customer success job you would be dealing with B2C customers who have questions and enquiries about exiting bookings or who happen to need advice on their travel plans. Alongside advising Both English and German speaking customers our client invites you to become creative in helping to resolve customer problems. Throughout your overall service our client wants you to strive for excellent customer care and ensure that their customers have the best holiday they can.
Who will you be working for?
Our client is an Irish owned outsourcing company that provides customer service and technical support solutions to a number of countries worldwide. They are constantly growing, and thanks to that we can offer you a job in customer success once you speak German of course.
The project that they are looking for you to be a part of is for an exciting media company where you will become a part of the customer success team.
Who are we looking for?
First of all for this customer success job you will need to have a near native level of German and have a good level of English. Your communication skills will need to be excellent in both written and oral forms. You have a strong passion for building trust with customers as you know this will result in happy and satisfied customers that in turn lead to long lasting relationships. You are easily adaptable, especially when it comes to new technologies.
You have a good attention to detail which will be needed when investigating any issues customer may have.
Where would you be working?
This particular German Customer Success job is based in beauty that is Cork, a county that is proud in supporting the GAA (Football, Hurling, Rugby) the list goes on, but the games all come action packed and full of excitement, you will find yourself loving them too. Cork is already home to a number of multilingual people, so imagine the diverse and multicultural environment that awaits you, all those amazing people that are waiting to meet you, that can go with you in exploring the beauty that is Cork.
Interview & Salary
For this German Customer Success job there will be a quick phone interview that will be followed by an online language test (German). Next you will sit an in depth interview with our clients HR manager through Skype.
If you are successful you can expect a yearly salary of €21,900 gross and great news, there is a relocation package on offer of up to €285 that comes along with your monthly salary.