What will you do in this job?
As part of the 3rd level Technical support team you will provide a high level of support to customers via phone and email, helping them resolve their issues and answer questions in a professional and timely manner. When needed you can then escalate issues to 4th level support and you must make sure to keep document all issues and questions in the company's database to help in future cases and with training and to help improve services in the future.
Who will you be working for?
Our client based in Germany, and who also has many offices around the world is the market leader in their industry, and they are known for their CAM (Computer Aided Manufacturing), imaging devices and software services. With this particular client, you will get the chance to work in a dynamic and multilingual environment full of great people and great experiences.
Who are we looking for?
For this Multilingual technical job you will need to have excellent technical knowledge and experience with 3D Doc and Metrology (knowledge of laser measurement tools). You have a 3rd level degree
in engineering or the equivalent in another technical 3rd level degree. Not forgetting that you will also need a near native level of German and Italian plus a good level of English.
Where would you be working?
Fancy living and working in Stuttgart? The city well known for being home to many popular manufacturers such as Mercedes-Benz and Porsche. For the car lovers there is even a Mercedes-Benz Museum. Nature Lovers are catered for too with the amazing Stuttgart Zoo and botanical gardens - 'Wilhelma'. Stuttgart is a beautiful city for you to start fresh in your new multilingual job abroad.
Interview & Salary
The interview process will be discussed after you have applied via our website, because what’s life without a little mystery.
For this German + Italian 3rd Technical Support job you will receive a yearly salary of €42,000 gross per annum.