Job DescriptionJob Summary
Speak German - Good with technology & looking to join a great team in Belfast? For those of you who have a near native level of German and now their way around technology and all its wonders, this is the perfect job for you. Our client is looking for Friendly and dedicated workers here in Belfast.
What will you do in this job?
For this German Tech Support Job you will be responsible for answering and responding to all inbound calls, emails or online chats from customers who have any issues or queries. You will need to assess each problem and come up with a diagnosis to solve the problem - while doing so you will need to log all issues in the CRM system so this can help in future training. You will have set targets which you and your team will need to hit.
Who will you be working for?
Our client is a big solutions provider, they are all about customer service and Tech Support. They work with some of the largest companies in the world who work in Sales, Tech Support, Marketing and much more. They pride themselves in enabling their clients to reach success.
Who are we looking for?
For this Tech Support Job we are looking for you to have near native German and an excellent level of English as you will need to explain and help customers with various different capabilities of Technology in both German and English. You will need a minimum of 2 years previous experience in Customer Service and/or Tech support. You have excellent computer skills and are a wiz with your typing skills as you will need to type at least 30 words per minute. You are familiar with CRM systems and have a good understanding of networking.
Where would you be working?
Belfast in Northern Ireland is where we are looking to place a German Tech Support. Belfast is a thriving city, buzzing with life, known for its amazing get-aways and high-street shops. The locals are friendly, there is many great events, low prices and more. Apply for this German Tech Support job and find out.
Interview & Salary
The interview for this German Tech Support Job will take place over the phone and via email assessments. You will first have a quick 1st round phone screening followed by an in-depth written email assessment. If you pass these rounds a final in-depth phone interview will be held before you receive a possible offer.
If you are successful you will be offered a yearly salary of £15,808 (gross) along with great benefits such as a possible bonus upon meeting targets. There also a relocation package on offer for those that will need it i.e. flights over and the first few days of accommodation covered.
If you have any questions about this German Tech Support job please do not hesitate to contact us on +353 15 24 24 20.
If you like what you see then APPLY TODAY and send us your CV in English.
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