Job DescriptionJob Summary:
This is a German job with a twist for those interested in Technical Support and Sales. Do you have a proven track record in these areas and can communicate well in both German and English? If so - we have a great opportunity in Krakow with a highly distinguished company looking to grow their team in Krakow. If working abroad has always been a passion of yours - this is the job for you - Keep reading & don't forget to Apply.
What will you do in this job?
As part of the Technical Support and post sales team - it will be your job to help customers with any issues or requests they may have with the products and/or services that the company offers - in order to keep up with the excellent customer service levels you will then need to then follow up within a certain amount of time. For training and future service improvements you will need to keep track and record of issues you faced that needed escalation and how you handled them. Lastly you will also need to keep yourself up to date with all our client has to offer in order to increase sales and add to help the best you can with technical issues.
Who will you be working for?
Our client is a big solutions provider, they are all about customer service and technical support. They work with some of the largest companies who work in Sales, Technical Support, Marketing and much more. They pride themselves in enabling their clients to reach success. What’s great about this particular client of ours is that each and every Friday their employees receive a weekly snack and you get your birthday off, so everyone wishes that their birthday lands on a weekday here. Sports and social clubs are a big part of the companies make up, where they promote employees to get to know one another and build relationships, so it won’t be long before you feel part of the family.
Who are we looking for?
For this Technical Support and Sales job we are looking for you to have a near native level of German along with an excellent level of English. You are extremely customer focused and have the relevant experience to go with it. You have a 3rd level degree in IT (Having previous IT Support experience is great for your application) You know your way around computers and adapt quickly to new technology. You have excellent problem solving skills and like working off your own initiative.
Where would you be working?
If you like the idea of this German Technical Support Sales job, how does working in a city of an up and coming country who is known for its friendly atmosphere sound? Krakow is where you would be working, where there are excellent public services, full of beauty and outdoor activities. After a hard day at work in the tech/sales department, Krakow has all you need to unwind and get ready for the next action packed day.
Interview & Salary
The interview process for this German Technical Support job is 3 fold, you will be invited for a quick phone screen, then an online email assessment and lastly a phone interview making it great for those who live abroad, you don’t have to fly over for an interview.
If successful you can look forward to earning between 5600 - 7000 Zloty gross per month - along with great benefits.
If you have any questions about this German Technical Support job please do not hesitate to contact us on +353 15 24 24 20.
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