Job DescriptionJob Summary
To all of the German Speaking music lovers out there. For those of you who can't get through the day with a tune buzzing in your head. Here is a job truly made for you right here in Cork, Ireland. We are looking for near native German speaker who has excellent English speakers who have previous Technical Support Experience. Our client is looking for you to join the team and work for their client - one of the worlds leading music innovators. Play an instrument & like creating music electronically? Apply Now - This Job won't stay here long.
What will you do in this job?
As part of the German technical support team it will be your job to provide a great service to all customers via phone, email, online chat and via user forums. One of your main goals will be to provide the best customer experience you can through resolving any technical issues as within a certain time period. In doing this you will be able to successfully lay the foundations of a great B2C relationship. Last but certainly not least you will need to keep yourself up to date on all of the services and products that our clients provide that you can inform customers of items that would satisfy their needs.
Who will you be working for?
How does working for an Irish owned company whose sole goal is to deliver an amazing experience for both their clients and their employees sound? A company that supports innovation and creativity amongst their employees, an equal opportunities employer who supports around 15 different languages and have up to 30 different nationalities working for them.
Our client is currently looking to expand and this is why we are looking for A German speaker to join their IT Support center as a first level support agent as soon as possible.
Who are we looking for?
For this German Technical Support Job, we are looking for you to have near native German and a flawless level of English, amazing communication skills in both oral and written from. You are a people person, you know that people's understanding of certain technical issues can vary so you are patient and stay calm in all situations in order to help customers.
You have an inner passion for creating music electronically, have a good understanding of MIDI, sequencing and DAWs and it would be great id you play an instrument (not mandatory).
Where would you be working?
Cork! The home of the ‘Egg Vending Machines’, yes you read that right. It is believed that these are a rare sight to be seen outside of Cork, so surely they alone are enough to get you over here?
Cork being the one of the largest counties in Ireland has so much to offer, from good public transport, beautiful country escapes, amazing shops and restaurants with larger portions to a buzzing night life in the city and more. Come and experience it for yourself by applying for this German technical Support Job.
Interview & Salary
The interview process involves a quick phone screening that will be followed by 2 tests, which are a German and English language and then a technical test. If you are successful in the previous steps there will then be an in-depth Skype interview.
Your salary if you get this German Technical Support job will look something along the lines of €24,000 (gross a year). Of course for those of you who are currently living abroad the company is offering a relocation package. Not too shabby eh?
If you like what you see then APPLY TODAY and send us your CV in English.